City of Stirling Corporate Business Plan

Outcome S3: Accessible services Objective What the City aims to achieve

Strategy How will we get there?

S3.1

Accessible services for all members of the community

S3.1.1 Ensure residents of all abilities and backgrounds have access to City services S3.1.2 Adapt services to meet the needs of a changing population, particularly aged and youth

Outcome S3: Projects Age-Friendly Communities Plan

2018/19

2019/20

2020/21

2021/22

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Delivery of the 2018/19 implementation plan for the Age-Friendly Communities Strategy 2018/19 project cost: $0

Q1 Q2 Q3 Q4

Quarterly progress report Quarterly progress report Quarterly progress report Quarterly progress report

Transition to CHSP, Aged Care and NDIS

2018/19

2019/20

2020/21

2021/22

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Transition to the Commonwealth Home Support Programme (CHSP), Aged Care and National

Q1

Clients transferred to new services – Phase 1 of Procura system implemented

Disability Insurance Scheme (NDIS) 2018/19 project cost: grant funded

Q2 Q3

Clients transferred to new services

Clients transferred to new services – Phase 2 of Procura system implemented Clients assessed for eligibility for NDIS

Q4

Youth Engagement Framework

2018/19

2019/20

2020/21

2021/22

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Develop and implement a new Youth Engagement Framework for the City 2018/19 project cost: $0

Q1 Q2

Youth consultation

Consolidate outcomes of consultation and develop framework Submit Youth Framework to Council/recruit youth services staff

Q3

Q4

Report on progress

Outcome S3: Services Service

Sub-services

FTE 6.54

Quality measure

Community Capacity

• Aboriginal Engagement and Reconciliation • Disability Access and Inclusion • Local Community Hub Development • Multicultural Services and Development • Volunteer Services • Community Centres • Men’s Shed • Family Services • Domestic Violence and Crisis Accommodation • Safe at Home • Age Friendly Communities • Stirling Community Care

• Satisfaction with services offered at place • Number of volunteers for the City of Stirling • Number of customers • % progress achieved against plans

Families

18.07

• Satisfaction with services • Number of customers • % progress achieved against plans

Seniors

64.95

• Satisfaction with services • Number of customers • % progress achieved against plans • Satisfaction with services • Number of customers • % progress achieved against plans

Youth

• Youth Development • Children’s Services • Out of School Care • Vacation Care

15.83

Corporate Business Plan 2018 – 2022 | 23