City of Stirling Corporate Business Plan

Message from the Mayor and the Chief Executive Officer

The City of Stirling is proud to present the City’s Corporate Business Plan for the next four years, which details how we plan to deliver the objectives and strategies set in our long-term planning document, the Strategic Community Plan 2018 – 2028.

In 2017/18, the City conducted a major review of its Strategic Community Plan and this Corporate Business Plan outlines how the City will address the emerging priorities identified by the community, while delivering the City’s long-term vision to be a place where people choose to live, work, visit and invest. The City of Stirling is the largest local government by population in Western Australia and is projected to continue to grow in coming years. In planning for our growing community, the City is implementing several major strategic projects. The Corporate Business Plan provides an accountable and transparent approach to the delivery of these projects, with progress reported on a quarterly basis. Some of these projects include the improvement of major activity corridors such as Herdsman Glendalough, Main Street and Mount Lawley, and the transformation of activity centres including Karrinyup and the Stirling City Centre. Following the successful completion of the world-class redevelopment at Scarborough Beach, a major focus of the City is the Stirling City Centre project. In 2017/18, the City was successful in securing funding towards this significant project, with a total of $125 million in state and federal funds now committed towards Stage One, the construction of Stephenson Avenue. This first stage will immediately relieve congestion in the area, improve connectivity, increase local jobs and housing and ultimately facilitate the delivery of light rail in Stage Two. The City will continue to strongly advocate for state and federal government

funding to deliver Stage Two that will connect Glendalough Train Station to Scarborough Beach. The City received outstanding results in the 2018 Annual Resident Satisfaction Survey which revealed that nine in 10 residents (90 per cent) are either satisfied or very satisfied with the overall services provided by the City. A key focus for the City of Stirling over the next four years is to continue to improve our customer service through a comprehensive service improvement planning process which will identify service levels and key performance indicators aimed at increasing efficiency and effectiveness with our customer interactions. Importantly, this Corporate Business Plan also outlines how the City will implement a range of projects to improve access and technology for our customers, to provide increasing levels of service quality. As always, the City’s financial stability is paramount to ensure that we deliver a high level of service while maintaining our debt-free status. The City maintains a solid financial position and, as detailed in this plan, has the ability to fund a range of exciting major projects aligned to the City’s strategic priorities. We are committed to working to deliver a sustainable and thriving City which engages the community and fosters prosperity. The Corporate Business Plan is an important part of our overall ‘Plan for the Future’ and with hard work and consistent service delivery, the future continues to be bright for the City of Stirling – the ‘City of Choice’.

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