City of Stirling Corporate Business Plan

Outcome G4: Services Service

Sub-services

FTE

2020/21 net service cost

Strategic and Business Planning

y y Strategic and business planning y y Organisational performance measurement and reporting y y Dashboard reporting and analytics

4.00

$0 The cost of this service is $742,095, which is fully allocated to service units $0 The cost of this service is $4,177,244, which is fully allocated to service units

Technology Services y y Corporate Information Services - service desk

17.60

y y Application and data services y y Corporate Information Services infrastructure services y y Information and communications technology security

Outcome G4: Projects Corporate Information Services Technology Projects and Upgrades

2020/21 

2021/22 

2022/23

2023/24

Q1 Q2 Q3 Q4

Annual program of works completed 25 per cent Annual program of works completed 50 per cent Annual program of works completed 75 per cent Annual program of works completed 100 per cent

Implementation of infrastructure and system upgrades to improve City’s capacity and capabilities 2020/2021 project cost: $1,120,345

2020/21 

2021/22 

2022/23 

2023/24

Cultural Development Plan

Implementation of initiatives to improve the City’s workplace culture 2020/2021 project cost: $50,000

Q1

City’s revised list of corporate values embedded into documents, systems and marketing materials Revised employee engagement survey template produced

Q2

The first biannual employee engagement survey completed Action plan based on survey results completed

Q3 Q4

Culture Working Group reviewed

The last biannual employee engagement survey completed 2021/2022 culture development program produced

2020/21 

2021/22 

2022/23 

2023/24

Workforce Plan

Deliver the initiatives outlined in the City’s Workforce Plan 2018 – 2022 2020/2021 project cost: $50,000

Q1

Ageing workforce study completed Advice on flexible working arrangements provided Recruitment and on-boarding systems and process reviewed Skills study conducted Traineeships, secondments and cadetships across the City reviewed Data capture 50 per cent completed and improvements in workforce analytics achieved Manager development programs developed and delivered Completion of data capture and workforce analytics improvements 2021/2022 Workforce Plan project proposal produced

Q2

Q3

Q4

44