City of Stirling Digital Strategy

As our City embraces digital transformation, the ability to harness data effectively is becoming a cornerstone of informed decision making. While data and business intelligence (BI) tools are well established in many sectors, they represent a growing area of focus within our City.

This focus area is about laying the groundwork — governance, infrastructure and culture – to ensure data becomes a trusted, strategic asset across all departments that drives future growth, innovation and sustainability.

Clean Ensuring data is standardised, validated, accurate and reliable.

Accessible Enabling data to be easily accessed and shared across

Secure Implementing security measures to protect data at rest and in-transit and ensure compliance with privacy and regulatory standards.

Accurate Maintaining consistent and accurate

data to inform all decision-making processes.

systems, empowering our people to serve the community efficiently.

Future state of data at the City of Stirling: •

• When it comes to data, we want our house in order. Through this Digital Strategy, we will fully implement the City’s vision for data.

Through the City’s previous Data Strategy, the City has embedded a vision for data, which is to have clean, accessible, secure and accurate data so we can serve our customers efficiently and proactively

Guiding Principles: 1. Unified data environment

3. Data governance and quality

Enabling consistent, secure and accessible information across the City 2. From data collection to insights Our goal is to move beyond siloed data collection and storage toward integrated analytics that support proactive service delivery and community engagement. Self-service BI platforms and

We will establish clear data governance frameworks to ensure data quality, privacy and ethical use – building trust in how we manage and apply information 4. Alignment with broader strategies Aligning with national and state strategies to build a data-driven, digitally capable local government that contributes to Australia’s broader smart city and open data ecosystem. • D3. Actionable insights By employing advanced analytics models for forecasting, coupled with improved reporting and interactive dashboards, we will unlock new insights by utilising the vast data in our central data platform • D4. Data governance and compliance By establishing a centralised data governance framework to ensure data quality, security and compliance with relevant legislation (e.g., Private and Responsible Information Sharing (PRIS)). This framework will focus on reducing data redundancy, collecting only necessary data and ensuring efficient and compliant data retrieval.

dashboards will enable staff at all levels to access real-time insights and make data-informed decisions

Outcomes • D1. Trusted, reliable data By switching from partially sharing data between systems and cleaning data, to treating data and insights as the ultimate goal. We will implement standardised data formats and protocols that ensure data accuracy, consistency and completeness. Systems will serve as the backbone of leveraging data effectively • D2. Integrated data By integrating systems, Internet of Things and operational technologies to streamline workflows, we will enable real-time data sharing, increase data trust and enhance collaboration and service delivery across the City

City of Stirling Digital Strategy 2025 - 2028 | 15