City of Stirling Digital Strategy

Focus Area

Outcome

Goal

Metric

Data and BI foundations

D1. Trusted, reliable data

• Accuracy and completeness of data • Data standards implemented at source • Effectiveness of validation processes. • Complete integration of core systems • Efficiency of data sharing across the City. • Increasing percentage of dashboards and BI tools used • Impact of actionable insights on decision making.

Data accuracy and well-established validation processes

D2. Integrated data

All the core systems are fully integrated and data sharing is seamless.

D3. Actionable insights

BI tools are widely adopted to deliver real time, actionable insights. Introduction to advanced analytics models to

support deeper decision making.

D4. Data governance and compliance

• Regular review and approval of data governance policies,

Clear policies, practices and accountability across all data streams and teams. Data governance will be robust, integrated and proactive, ensuring security and compliance.

management practices and processes in accordance with legislation and the City’s review timelines • Compliance will be measured in line with WA Government initiatives and PRIS timelines for best practice.

Technology

T1. Maximise value

• ROI and increase in productivity resulting from system consolidation.

Consolidated systems into enterprise investments measurable ROI and productivity increase.

T2. Innovation

• Adoption rate of new technologies and the impact on operational efficiency.

Legacy systems replaced with modern technologies.

T3. Scalable, flexible

• Adoption rate of cloud services and the scalability and flexibility of the cloud infrastructure.

Cloud-first approach well embedded. All services in cloud unless not possible.

systems and infrastructure

T4. Automated solutions

• Level of process automation and the reduction in manual work.

Key processes would be automated, with minimal manual work, AI-driven automation could be present in some processes.

City of Stirling Digital Strategy 2025 - 2028 | 27