City of Stirling Budget Newsletter

$500 Karrinyup Shopping Centre voucher to be won! The City is committed to creating a better and more efficient rates process for our community, and as part of this commitment, in 2022 the City launched its online rates portal for our customers. The City’s rates portal, offers many self-service benefits including easy payment of rates online, viewing your transaction history, setting up direct debit, signing up to receive future rates notices electronically and view current and previous rates notices. The rates portal enables you to lodge, track, pay and manage your rates and property account applications anytime and anywhere. Simply sign up today or access your existing account before 30 June 2025 to be

in the running for a $500 Karrinyup Shopping Centre voucher. Visit www.stirling.wa.gov.au/PayYourRates for further details, competition terms and conditions, and to login in or register.

How to pay your rates The City offers a range of hassle-free payment options, we encourage property owners to choose the payment option which best suits their household budgets, which is why we offer weekly, fortnightly, monthly, quarterly and annual payments. The City offers payments, including online, direct debit, BPAY, Centrepay, Australia Post, phone, in person or by mail. Direct debit is a convenient, quick and safe way to keep track of your payments, to ensure they are paid on time and can be set up online through our website. The good news is there is no additional fees incurred by electing to pay your rates by direct debit (rates smoothing). You can also elect to pay by special arrangement suitable for your circumstances, contact our rates department to discuss further. The City also offers direct debit that enables you to pay your rates in two instalments, four instalments, or in full. Reminder notices will be issued prior to each instalment. For further information, visit www.stirling.wa.gov.au/PayYourRates

Go green, go paperless

Make the switch to paperless billing and keep our City liveable and sustainable. Get your bills delivered directly to your inbox, with more convenient ways to open, print, file or share. Sign up for eRates at www.stirling.wa.gov.au/PayYourRates

Set and forget with Direct Debit

Make the switch to direct debit (rates smoothing) with 0 per cent interest. Sign up for direct debit at www.stirling.wa.gov.au/PayYourRates

Rates payments by Centrepay

Use Centrepay to make regular deductions from your Centrelink Payment. Centrepay is a voluntary and easy payment option available to Centrelink customers.

The City can set up your deductions for you and you can start, change or stop using Centrepay whenever you like. For further information, visit www.stirling.wa.gov.au/PayYourRates or contact our Rates Team on (08) 9205 8555.

Scan the QR code to visit the City’s website and find out more information about Rates.

State Government Rebate Rates concessions are available to individuals who have an eligible pension or seniors card. If you are not registered at the City as an eligible pensioner or senior and feel that you may be eligible, please contact the Water Corporation or the City’s rates team as soon as possible. Concessions apply to the rates and Emergency Services Levy only – all other charges such as waste, community safety and pool charges are exempt from a concession.