City of Stirling Handy Services Guide

Your Handy Guide to the City’s Services

Contacting the City

By telephone Customer Contact Centre: (08) 9205 8555 24 Hour Security Patrol: 1300 365 356 Facsimile: (08) 9205 8822

In person Administration Centre 25 Cedric Street, Stirling WA 6021 Monday – Friday 8.30am – 5.00pm excluding public holidays

By post PO Box 1533, Osborne Park WA 6916

Enquiries stirling.wa.gov.au/enquiry

Online via our website www.stirling.wa.gov.au

Alternative contact methods If you experience difficulty speaking or hearing, assistance to contact the City is available via the National Relay Service: TTY/voice calls: 133 677 Speak and Listen: 1300 555 727 SMS Relay: 0423 677 767 Internet Relay: www.relayservice.gov.au The translating and Interpreting Service (TIS) is available on 131 450 and can contact the City on your behalf.

2  Customer Contact Centre (08) 9205 8555

Contents

21

Community gardens

A – C Aboriginal engagement

21

Community Transport Services

7

21

Council

Accessibility 7 Adopt-A-Park Supporters Program 7 Animal Care Facility (dog pound) 8 Art awards and exhibitions 8 Art collection and public art 8 Arts workshops and community arts projects 10 Asbestos 10 Autumn Clubs (seniors clubs) 10 Barbecues 12 Battery Recycling Program 12 Beaches 12 Beaches and coastal reserve bookings 13 Books on Wheels 14 Building or renovating 14 Cats 16 Change of address 17 Citizenship 17 Community Centres 18 Community communications 20

22

Crossovers (driveways)

D – H Dangerous items

25

25

Dividing fences

25

Dogs

29

Drones

29

Dust

31

Emergency management

Employment opportunities at the City of Stirling

31

31

Environment

32

Environmental health

33

Events

33

Event/grants and sponsorship

35

Family Services

35

Fire safety

35

Food business

35

Freedom of Information (FOI)

36

Funding and grants

37

Graffiti

Community Food Services (formerly Meals on Wheels)

20

39

Hamersley Public Golf Course

R – U Rangers

39

Heritage

40

Home support and personal care

59

59

Rates

I – Q Injured wildlife

60

Recycling

42

61

Roads and road safety

43

Justice of the Peace

61

Scarborough Amphitheatre

45

Leisure Centres

61

Security Services

48

Libraries

62

Seniors clubs

49

Litter

62

Shopping trolleys

49

Local laws and policies

62

Stirling Community Care

50

Magpies

65

Signs

50

Men’s Shed

65

Smoke

50

Museum

65

Snakes

50

Multicultural services

66

Street lighting

52

Newsletters

66

Subdivisions

52

Noise pollution

66

Sustainability

52

Outside School Hours Care

68

Tenders

53

Parking

68

Tip passes

53

Parks, ovals and reserves

68

Tourism

53

Pensioner concessions

68

Trees

54

Playgrounds

V – Z Verges

54

Pest and animal control

55

Pocket motorbikes/trail bikes

72

55

Pollution

73

Volunteering

Private swimming pool and spa inspections

73

Waste services

55

81

Watering days

56

Public transport and cycling

82

Welcome guide

82

Youth Services

82

Zoning information

A–C

www.stirling.wa.gov.au 5

The City of Stirling is committed to supporting arts and culture in our community, through awards and competitions, funding, displaying of public artwork and developing our own art collection.

6  Customer Contact Centre (08) 9205 8555

A Aboriginal engagement

The City of Stirling acknowledges the Nyoongar People as the traditional custodians of this land and pays its respect to Elders past and present. The City has developed a Reconciliation Action Plan (RAP) and with a dedicated Aboriginal Engagement Officer and an Aboriginal Youth Development Officer the City will reinforce their commitment and guide us towards our vision for reconciliation. For more information please visit the City’s website or contact the Customer Contact Centre. Accessibility Our Access and Inclusion Officer provides information and guidance about access and inclusion issues, attends to related enquiries and delivers disability awareness training to City employees. In addition, the Access and Inclusion Officer offers support to local businesses, promotes best practice and the Accessible Stirling Awards. Adopt-A-Park Supporters Program The City’s Adopt-A-Park Supporters Program encourages the local community to keep an eye on their parks and reserves and report any concerns. The City has approximately 1342 hectares of parks and reserves enjoyed by thousands of local residents. By adopting a local park in your neighbourhood, you can make a difference to the way your park looks and the maintenance of facilities. You may already be performing many of the activities our Adopt-A-Park supporters carry out in our parks and reserves such as: • Reporting faulty or damaged lights, barbecues, benches and seating areas

• Reporting overhanging or fallen tree branches • Picking up litter, and reporting overfull bins • Reporting antisocial behaviour • Reporting irresponsible dog ownership • Reporting or removing graffiti.

www.stirling.wa.gov.au 7

By becoming our ‘eyes and ears’ and regularly reporting issues within our parks you will help the City keep our parks and reserves clean and safe for everyone in our community to enjoy. For more information or to become an Adopt-A-Park supporter, please visit the City’s website or contact the Customer Contact Centre. Animal Care Facility (dog pound) The City has an Animal Care Facility (ACF) for dogs collected by Rangers. Residents are able to retrieve lost animals from this facility during opening hours. Unclaimed animals are available for adoption for further information please visit the City’s website. 15 Natalie Way, Balcatta, WA 6021 Telephone: (08) 9205 7120 Art awards and exhibitions ​The City holds separate art and photography awards and exhibitions biennially in alternate years to foster the creative talent of the local community and contribute to cultural development. The Art Awards show​case artists working in a variety of mediums, while the Photography Awards encourage photographers to capture their environment through the medium of photography. Entries are displayed in public exhibitions and prizes are awarded by a panel of expert judges.​ Further information can be found on the City’s website or by subscribing to the Arts and Events eNewsletter. Art collection and public art The City manages a collection of over 200 artworks in a range of media for the enjoyment of residents and visitors, to visually enhance the City and to express our cultural identity. Visual artworks can be viewed at the City’s many public buildings, including the Civic and Administration Centre, libraries, recreation and community centres. Public artworks include sculptures, mosaics, street furniture and wall murals, which are located at many of the City’s outdoor public parks and precincts, as well as a number of public buildings. Opening Hours: Monday to Friday 2.00pm – 5.30pm Weekends and Public Holidays: 12.30pm – 1.30pm Closed: Christmas Day, New Year’s Day and Good Friday

8  Customer Contact Centre (08) 9205 8555

The City of Stirling presents free and low-cost community events that offer entertainment and leisure opportunities for everyone to enjoy. These events include the Summerset Arts festival, WAAPA in the park, plus a number of other events.

www.stirling.wa.gov.au 9

Arts workshops and community arts projects Our arts workshops and community arts projects foster creativity and connection in the City. The diverse range of art workshops available to adults and children connect communities and local artists. The workshops encourage community participation and promote creative expression. The City also conducts a number of community art projects. Further information can be found on the City’s website or by signing up to the Arts and Events eNewsletter.

Asbestos Please refer to Waste Services section on page 73.

Autumn Clubs (seniors clubs and activities) Autumn Clubs or Seniors Clubs, operate from several community centres throughout the City and provide a meeting place for mature-aged people to participate in social, educational and recreational activities. For more information, please contact the Customer Contact Centre or visit the City’s website.

10  Customer Contact Centre (08) 9205 8555

The City of Stirling has some of the most popular beaches in the Perth area, as well as great coastal facilities such as the Scarborough Amphitheatre.

www.stirling.wa.gov.au 11

B Barbecues (BBQs) The City’s Parks and Sustainability Business Unit maintain BBQ’s at 32 reserves within the City of Stirling. BBQ’s run on electricity and are a push button free service and generally run for 20 minutes before requiring the button to be pushed again.

Battery Recycling Program Please refer to Waste Services section on page 73.

Beaches The City manages 7.5km of coastline and surf beaches, extending from Peasholm Street Dog Beach in the south to Watermans Bay in the north.  Amenities include dual-use pathways for cyclists and pedestrians, car park security patrols, change rooms and outdoor showers, playgrounds, BBQs, heritage trails at Trigg and Scarborough and other public open spaces. Dog beaches The City has three dog beaches: • Between Margaret Street and Castle Street, North Beach • Between Bennion Street and Kathleen Street, Trigg • Extending northwards 200m from the City’s southern boundary at Peasholm Street, Scarborough. Main beaches • Brighton Beach – end of Brighton Road, Scarborough (400m south of Scarborough Beach lifeguard lookout tower) • Scarborough Beach & Amphitheatre – The Esplanade, Scarborough Beach (end of Scarborough Beach Road) • Trigg Beach – between Karrinyup Road and south of West Coast Highway, Trigg • Trigg Point – north of Trigg Beach (rocky outcrop).

12  Customer Contact Centre (08) 9205 8555

Bay beaches • Bennion Street Beach (including dog beach) – West Coast Drive, Trigg (900m north of Trigg Beach) • Hamersley Pool – corner of Hamersley Street and West Coast Drive, North Beach (1.6km from Trigg) • Mettams Pool – West Coast Drive, Trigg (just north of Trigg Beach) • North Beach – West Coast Drive, North Beach • North Beach Jetty – between Castle Street and Malcolm Street and the corner of West Coast Drive, North Beach • Watermans Bay – corner of Beach Road and West Coast Drive, Watermans Bay. City of Stirling beaches are the only local government managed beaches where year-round Beach Inspector/Lifeguard patrols are provided. The City also has partnerships with Scarbo and Trigg Surf Life Saving Clubs which provide volunteer lifesaving services on weekends and public holidays between October and March each year. Beach and coastal reserve bookings The City of Stirling has some of the most popular beach areas in metropolitan Perth including Brighton Reserve, Brighton Beach, Scarborough Beach, Scarborough Beach Reserve, Trigg Beach and Watermans Bay Beach. Most activity on beaches and coastal reserves require approval by the City to ensure the safety of all involved and that all activity complies with local laws. Activities that require approval include events open to the general public or that impact the usage of beaches and coastal areas, licensed events and events with noise and parking implications. These activities include concerts, promotions, product sampling, weddings, photography and filming, personal training and outdoor fitness classes. Activities where approval is not required include small, private gatherings, general swimming, picnics and general exercise. For more information on booking activities email beaches@stirling.wa.gov.au, call (08) 9205 7472 or visit the City’s website for application details.

www.stirling.wa.gov.au 13

Books on Wheels The City of Stirling provides a home delivery library service for housebound residents who are unable to visit the library. For more information about this service or for assistance, please contact your local library. Contact listings are available on page 48. Building or renovating The City may require development approval and/or a building permit depending on the type of work being carried out. For further information, please visit the City’s website or contact the Customer Contact Centre. If you are building, renovating or moving house temporarily, please ensure that all appropriate permits and development applications are submitted and approved. Please inform the City of: • Updates to your contact details • Updates to animal registrations • Cancellation of a current waste collection service or to arrange a new waste collection service.

14  Customer Contact Centre (08) 9205 8555

There are a number of community gardens in the City. The gardens are small scale local facilities that residents can walk and cycle to and are managed by community volunteers.

www.stirling.wa.gov.au 15

C Cats Registration and Microchipping The Cat Act 2011 requires owners of cats (over the age of six months) to ensure that their feline pets are: • Sterilised • Micro-chipped and wearing a collar and registration tags for identification purposes and • Registered with the local government in which the pet resides. Visit the City’s website for registration forms, payment details and information about discount/concession rates available for sterilisation and microchipping upon proof of residency within the City. Local governments are authorised to enforce this legislation and fines will apply to owners who do not comply with the requirements. Please inform the City of any change of address or ownership details for your cat. This assists in ensuring accurate records are maintained, and with reuniting lost pets with their owners. Cat permits Permits are required if you have more than two cats (over the age of three months) in the City. If you are within a fauna protection buffer zone, you may only keep one cat without a permit. If you have four or more cats, you will need to apply for a cattery permit. Cat-prohibited areas Local laws are in place to control the number of cats to protect native wildlife. Cats are prohibited to enter some areas of the City in an effort to guard local flora and fauna. If your cat is found in a prohibited area, the owner may incur a fine. A fauna protection buffer zone extends 200 metres from the boundary of a cat-prohibited area to protect these areas. The following are cat prohibited areas: • Star Swamp Bushland Reserve • Carine Open Space

16  Customer Contact Centre (08) 9205 8555

• Gwelup Open Space • Trigg Bushland • Herdsman Lake • Jackadder Lake • Dianella Regional Open Space • Hamersley Golf Course • Cottonwood Crescent Bushlands • Mirrabooka Open Space • Beach reserves. These reserves have been selected, based on their environmental significance and are particularly valued for their native fauna. Change of address If you are moving house, temporarily residing somewhere else, or have recently obtained a new contact number or post office box, please let us know via the online enquiry form on the City’s website or by phoning the Customer Contact Centre. If you are a dog or cat owner please also remember to inform us of any changes to the address at which the animal resides. If you are acting on a resident’s behalf or wish to have someone act on your behalf regarding your rates account, please contact the Customer Contact Centre to register this information. Citizenship If you wish to apply for Australian citizenship, please contact the Department of Home Affairs on 13 18 81. Citizenship application forms are also available in the City’s libraries. Once the Department of Home Affairs approves an application the City is notified and will invite all approved applicants to attend a Citizenship ceremony. The waiting period for a citizenship ceremony is approximately two to four months after you have received your approval letter from the Department of Home Affairs.

www.stirling.wa.gov.au 17

Community Centres There are 15 community centres in the City of Stirling, with a range of hire facilities, as well as several ongoing community educational and recreational programs. Some centres also offer subsidised hairdressing for seniors. Visit

the City’s website for more information. Stirling Community Centres – Balga 81 Camberwell Road, Balga WA 6061 Phone: (08) 9205 7940

Email: bookingofficer.communitycentres@stirling.wa.gov.au Stirling Community Centres – Bob Daniel – Inglewood 895 Beaufort Street, Inglewood WA 6052 Phone: (08) 9205 7940 Email: bookingofficer.communitycentres@stirling.wa.gov.au Stirling Community Centres – Dianella 18 Kerry Street, Dianella WA 6059 Phone: (08) 9205 7940 Email: bookingofficer.communitycentres@stirling.wa.gov.au Stirling Community Centres – Nollamara 72 Sylvia Street, Nollamara WA 6061 Phone: (08) 9205 7940 Email: bookingofficer.communitycentres@stirling.wa.gov.au Stirling Community Centres – North Beach 20 Castle Street, North Beach WA 6020 Phone: (08) 9205 7940 Email: bookingofficer.communitycentres@stirling.wa.gov.au Stirling Community Centres – Osborne Park 11 Royal Street, Osborne Park WA 6017 Phone: (08) 9205 7940 Email: bookingofficer.communitycentres@stirling.wa.gov.au Stirling Community Centres – Scarborough 173 Gildercliffe Street, Scarborough WA 6019 Phone: (08) 9205 7940 Email: bookingofficer.communitycentres@stirling.wa.gov.au Stirling Community Centres – Innaloo Morris Place, Innaloo WA 6018 Please note that this centre is not currently available for hire.

18  Customer Contact Centre (08) 9205 8555

Stirling Community Centres – Jim Satchell – Dianella Light Street, Dianella WA 6059 Phone: (08) 9205 8489

Email: recreationcentres@stirling.wa.gov.au Stirling Community Centres – Karrinyup Davenport Street, Karrinyup WA 6018 Phone: (08) 9205 8489

Email: recreationcentres@stirling.wa.gov.au Stirling Community Centres – Mirrabooka Corner of Dryandra Drive and Pendular Gardens, Mirrabooka WA 6061 Phone: (08) 9205 8489 Email: recreationcentres@stirling.wa.gov.au Stirling Community Centres – North Beach (Charles Riley) 7A Kitchener Street, North Beach WA 6020 Phone: (08) 9205 8489 Email: recreationcentres@stirling.wa.gov.au Stirling Community Centres – Tuart Hill Corner of Cape and Stoneham Streets, Tuart Hill WA 6060 Phone: (08) 9205 8489 Email: recreationcentres@stirling.wa.gov.au Stirling Community Centres – WK Moir – Balcatta Balcatta Senior High School, 31 Poincaire Street, Balcatta WA 6021 Phone: (08) 9205 8489 Email: recreationcentres@stirling.wa.gov.au

Stirling Community Centres – Yokine 287 McDonald Street, Yokine WA 6060 Phone: (08) 9205 8489 Email: recreationcentres@stirling.wa.gov.au

www.stirling.wa.gov.au 19

Community communications The City distributes community communications via several methods. The Stirling Scene newsletter is distributed to residents quarterly in mid-March, June, September and late November. A copy of the latest version can be downloaded from the City’s website and hard copies are available in the City of Stirling libraries and community centres. The Stirling Scoop monthly newsletter appears in the local newspapers: the Eastern Suburbs Reporter, the Guardian Express and the Stirling Times. eNewsletters are produced covering City arts and events, City news, libraries, family services, environment and sustainability, community safety and leisure centre services. For more information visit the City’s website and subscribe to the mailing list. Community and stakeholder engagement The City of Stirling is committed to providing our diverse community with opportunities to help shape the City’s future. Communicating and engaging with our community and stakeholders openly and inclusively is important to us and we encourage you to get involved to help create an even better City for our current and future community. To get involved: Visit the City’s website – Community engagement hub, Your Say Stirling for up to date information on current projects, plans and initiatives and participate in the decisions that affect you. Sign up to our eNewsletters or like our Facebook and Twitter pages for: • The latest media releases and news items from the City • Information on community events and activities.

Community Food Services (formerly Meals on Wheels) Please refer to Stirling Community Care section on page 63.

20  Customer Contact Centre (08) 9205 8555

Community gardens There are a number of community gardens in the City. The gardens are small scale local facilities where residents can walk and cycle and are managed by community volunteers. Each garden is a little different, but the gardens are typically a mix of allotment beds for rent and communal garden beds for sharing. Some of the gardens also host events and workshops for garden members and the local community. Visit the City’s website for more details.

Community Transport Services Please refer to Stirling Community Care section on page 63.

Council The City of Stirling is made up of seven wards (similar to seats in State or Federal Parliament) and the Council itself has 14 elected members, also referred to as Councillors. There are two elected members representing each ward. His/Her Worship the Mayor is elected by the elected members and holds office for two years. Each elected member has a standard term of office of four years. From the October 2019 elections the Council will consist of 15 elected members, 14 Councillors and the Mayor as the civic leader. The Mayor will be elected by the electors and will hold office for four years. Council elections Local government elections are held every two years, with the next election taking place in October 2019. Any person, who is registered on the State Electoral Roll and owns or occupies a rateable property within the boundaries of the City of Stirling is eligible to vote in Council elections. If you have multiple properties in the City, or own a property in the City that you don’t reside in, you can apply to be included on the City’s Non-Resident Owners and Occupiers Roll by completing the Enrollment Eligibility Claim Form available on the City’s website. Please contact the Customer Contact Centre for assistance. Council voting system Local government voting is based on the first-past-the-post counting system. The candidate who receives the greater or greatest number of votes is elected. Any eligible elector can stand for election, as there is no requirement for a candidate to belong to a political party or other organisation.

www.stirling.wa.gov.au 21

Council Meetings The City of Stirling Council meets at 7.00pm on the first and third Tuesday of every month. Members of the public are welcome to attend and can ask up to three questions, provided they have completed a Public Question Time submission form. Please visit the City’s website for more information. Crossovers (driveways) A crossover is the section of a driveway that crosses over the verge, from the edge of the property boundary to the edge of the road. The City will contribute toward the cost of the first concrete or brick-paved crossover servicing the property, where a crossover subsidy application is submitted and the crossover is constructed and approved in accordance with the City’s requirements. Visit the City’s website for more details.

22  Customer Contact Centre (08) 9205 8555

D–H

www.stirling.wa.gov.au 23

For the wellbeing and safety of your dog and the City of Stirling community, it is important that you look after your dog(s) responsibly. Find out about your obligations

For the wellbeing and safety of your dog and the City of Stirling community, it is important that you look after your dog(s) responsibly. Find out about your obligations as a dog owner online at www.stirling.wa.gov.au/dogs.

as a dog owner online via the City’s website.

24  Customer Contact Centre (08) 9205 8555

D Dangerous items

If you spot dangerous items such as syringes, beehives or hazardous materials on public property, please contact the City of Stirling immediately. The City will organise for the items to be removed safely.

Dividing fences A dividing fence is a ‘sufficient fence’ that separates the land of different owners. The City’s Fencing Local Law 2008 policy outlines suitable materials and fence heights that can be used for dividing fences. For all the policy details please visit the City’s website. Dividing fence matters are a civil matter to be resolved between adjoining land owners within the provisions of the Dividing Fences Act 1961 , administered by The Department of Commerce, Building Commission. For more information on the Dividing Fence Act 1961 , please contact the Building Commission on 1300 489 099. • Wear a collar and registration tag when in a public place • Is kept in an adequately fenced area with a self-closing gate • Can be confined to the premises where it lives • Is under the control of a competent person on a maximum two metre lead when in a public place • Is exercised off a leash in designated areas only, with the person in control carrying a leash to ensure the dog can be restrained if required • Is registered in one person’s name, who must be over the age of 18. Dogs Dog owners must ensure their dog(s):

www.stirling.wa.gov.au 25

Registration and microchipping All dogs aged over three months must be registered and microchipped. Your registration fee helps: • Reunite lost dogs with their owners

• Contribute to the maintenance of the Animal Care Facility • Support Ranger patrol services within the City of Stirling.

Visit the City’s website for registration forms, payment details and information about discount/concession rates available for sterilisation and microchipping upon proof of residency within the City. Failure to register and microchip your dog will result in a fine. Please inform the City of any change of address or ownership details for your dog. This assists in ensuring accurate records are maintained, and with reuniting lost pets with their owners. Transfer of pet ownership If you sell or give your dog to another person, the City requires you to complete a Transfer of Pet Ownership form, available on the City’s website. There are no fees associated with transferring ownership of a registered pet. Application for more than two dogs on a property As stipulated in the Western Australian Dog Act 1976 , you must obtain a permit prior to keeping more than two dogs on a property in the City. Application forms and further details relating to the fees and requirements of obtaining a third dog are available via the City’s website. Barking/nuisance dogs Dog owners should be mindful of their dog’s behaviour and ensure they do not cause a nuisance to others. There are ways to address this type of behaviour including ensuring dogs have plenty of exercise and toys to help reduce anxiety and boredom. If a barking dog bothers you: • Approach the owner and explain your concerns to allow the owner the opportunity to resolve the problem • If the problem continues, contact the Customer Contact Centre.

26  Customer Contact Centre (08) 9205 8555

Dog attacks The City of Stirling takes dog attacks very seriously and penalties apply. To reduce the risk of a dog attack: • Always keep your dog(s) under control • Always supervise children around dogs and keep them away from dogs that are sleeping or eating • Attempt to stand still when approached by a dog • If it is not your own dog, leave it alone. If a dog attacks, please report the incident immediately to the City. Dog excreta For the wellbeing and health of everyone, please clean up after your dog. It is an offence to leave droppings and an on-the-spot penalty applies. The City encourages owners to bring a biodegradable bag for the disposal of excreta. Bins are located in most reserves and throughout the City. Dog exercise areas All dogs must be kept on a leash while at Albert James Reserve Joondanna, Herdsman Lake Regional Reserve, Scarborough Beach Reserve, Star Swamp Reserve and Stirling Civic Gardens. At all other public parks within the City, dogs can be exercised without a leash, providing the dog responds to commands, and returns when called. The City has a dedicated dog exercise area at Inglewood Oval (corner of Central Avenue/Stancliffe Street, Mount Lawley), Charles Riley Memorial Reserve, North Beach, Princess Wallington Reserve, Balga and Dianella Regional Open Space, Dianella. The facilities are fenced-off areas which include natural elements such as a mix of sand and turf, agility logs, dog drinking bowls, gazebo and bench seating. The following beach and coastal reserve areas are established as dog exercise areas at all times: • Peasholm Street dog beach, Scarborough • Trigg Beach (between Kathleen and Bennion streets) • North Beach (between Castle and Margaret streets). All other beach and coastal reserve areas are prohibited to dogs. Please note that penalties may apply if your dog is exercised in an unlawful area.

www.stirling.wa.gov.au 27

Dog on-leash and prohibited areas Dogs: • Must be kept on a leash within 5 metres of a playing field being used for approved sporting or other activities • Are prohibited from entering a children’s playground even if they are on a leash • Are prohibited from entering Cottonwood Crescent Nature Reserve Dianella. Lost dogs If your dog is lost, please contact the Customer Contact Centre or the Animal Care Facility on (08) 9205 7120. Restricted dog breeds The Dog Regulations 2013 details restrictions regarding certain breeds of dogs. Under the legislation, a “restricted dog” is defined as a breed whose importation into Australia is prohibited under the Commonwealth Customs (Prohibited Imports) Regulations 1956. At present this includes, either pure or cross breeds of the following: Argentinean and Brazilian Fighting Dogs • Japanese Tosa • Canary Dogs • American Pit Bull Terrier and Pit Bull Terrier Breeds Restricted breed owners must comply with the dangerous dog (restricted breeds) requirements outlined in the Dog Act 1976 . Penalties apply for any contravention of these requirements. Information on the requirements can be found on the City’s website or by contacting the Customer Contact Centre. Sterilisation The City recommends that you sterilise your dog. Discounted rates are available  to City residents. Please visit the City’s website for more information. We advise that you discuss the benefits of sterilisation with your vet. Stray dogs If you find a stray dog, try to confine it to your backyard or garage and contact the Customer Contact Centre. The animal will be collected by a Ranger and taken to the Animal Care Facility and, where possible, the owner will be contacted.

28  Customer Contact Centre (08) 9205 8555

Drones For information on the use of motorised model aeroplanes, toys, ships, gliders and rockets in the City, please refer to the Australian Government Civil Aviation Safety Authority website www.casa.gov.au. Dust Under the local laws of the City of Stirling, the occupier of land (including but not limited to builders and demolition contractors) must take effective measures to control dust.

www.stirling.wa.gov.au 29

Every year the City of Stirling celebrates our wonderful outdoor lifestyle with a variety of free and affordable community events and activities for people

of all ages. Visit the City’s website for more details.

30  Customer Contact Centre (08) 9205 8555

E Emergency management

Like all other local government areas the City of Stirling is subject to natural and man-made emergency incidents. To minimise the risks, deal with the immediate effects, and coordinate the recovery from these incidents, the City is required to have Local Emergency Management Plans in place. These plans detail collaborative emergency management arrangements for prevention, preparation, response and recovery from emergency incidents. During emergency incidents, the City provides logistical support to the emergency services such as the Department of Fire and Emergency Service and WA Police. The City co-ordinates the Local Emergency Management Committee (LEMC) which oversees the development of the Local Emergency Management Plans, and organises exercises which help to ensure all stakeholders are prepared to deal with emergencies, recover from them and further improve future plans. Membership of the LEMC comprises City elected members and officers, representatives from emergency service agencies, non-government organisations and the community. The City takes the safety of residents, businesses and visitors seriously and is constantly developing its plans, training, capacity and capability to deal with emergency incidents. For further information, please visit the City’s website. Employment opportunities at the City of Stirling With many employee benefits on offer, the City of Stirling is considered a ‘preferred employer’. Vacancies, application information, interview hints and tips are all advertised on the City’s website. Environment The City manages extensive natural areas, comprised on 738 hectares of bushland dispersed over 71 bushland reserves, 40 wetland sites and 6.5 kilometres of coastal dunes and beaches. The City has a strong environmental record based on sustainable use of resources and conservation of biodiversity. We undertake City- wide conservation programs each year, striving to protect and ensure the long- term viability of our bushlands, wetlands, lake systems, coastal dunes, beaches and natural landforms.

www.stirling.wa.gov.au 31

Conservation of these natural areas involves: • Protection from loss, misuse or further degradation • Removal of threatening processes e.g. weed eradication, fire prevention, pest and disease control • Rehabilitation through natural and assisted regeneration to improve biodiversity • Restoration of habitats for threatened and endangered species of wildlife. Environmental health The City undertakes a range of activities and programs to promote and improve public health. Assistance and information is available on a wide range of health related matters such as:

• Food hygiene • Noise pollution • Environmental pollution (Dust) • Infectious diseases • Effluent disposal systems • Pest control matters • Water quality • Health promotion. Environmental Health Officers also monitor and regularly inspect: • Food premises and manufacturers • Public buildings

• Hairdressers, beauticians and tattooists • Caravan parks and camping grounds • Lodging houses.

32  Customer Contact Centre (08) 9205 8555

Events The City of Stirling is a vibrant and active place to live and visit, hosting a wide range of free and low cost events throughout the year that transform parks, buildings and neighbourhoods into pop-up venues, creative spaces and hubs of activity. We schedule a range of events held all around the City to celebrate the unique lifestyle, diversity, heritage and culture within the City of Stirling. For more information on concerts, shows, children’s events, markets, exhibitions and workshops visit the City’s website or contact the Customer Contact Centre. Event/arts grants and sponsorship The City supports community groups in hosting their own events and arts projects in the City, with qualifying not-for-profit organisations receiving grants of up to $20,000 through the Cultural Development Fund, as well as promotional and value-in-kind support. City funded events include the Inglewood Night Markets, Scarborough Sunset Markets, Wembley Downs District Fair, Carine Community Fair, Osborne Park Agricultural Show, NAIDOC Day and a number of Christmas events. The City

also sponsors events that have a significant community benefit. For a list of upcoming community events visit the City’s website.

www.stirling.wa.gov.au 33

Various funding pools are available to financially assist the community and individuals in realising their goals including Recreation Grants, Sustainability Grants and the Cultural Development Fund.

34  Customer Contact Centre (08) 9205 8555

F Family services

The City’s Family Services team run a range of programs that assist in developing strong, resilient families that engage and contribute to their local community. For more information please contact the Customer Contact Centre or visit the City’s website. Fire safety Firebreak season is in place from 30 November to 31 March each year. Owners of land less than 2,000 square metres must slash/mow all grass to a height no greater than 5 centimetres and remove all flammable material. Owners of land greater than 2,000 square metres must ensure that a 3-metre wide firebreak, free of all flammable material, is in place around all structures and along the boundaries of the land. For more information on Firebreaks visit the City’s website. Food business If you are considering starting a café or restaurant in the City, or joining the food van movement, please contact the City for guidance on any required planning, building or health approval matters.  Food businesses must comply with the requirements of the Food Act 2008 , the Food Regulations 2009 and the Australia New Zealand Food Standards Code. Visit the City’s website for more details. Freedom of Information (FOI) The Western Australian Freedom of Information Act 1992 (FOI Act 1992) gives the public the right to apply for access to City of Stirling (the City) documents and ensures that personal information held by the City is accurate, complete and up to date. The FOI Act is intended to make government, its agencies and officers more accountable, and not intended to open the private and professional lives of citizens to public scrutiny without the consent of the individuals concerned where there is no demonstrable benefit to the public interest in doing so. Access rights under FOI Act do not apply to documents that are already available to the public.

www.stirling.wa.gov.au 35

Lodging applications An FOI application form is available on the City’s website, the Administration Centre or by phoning the Customer Contact Centre. FOI applications must: • Be submitted in writing • Provide enough information to enable requested documents to be identified

• Include an Australian address to which notices can be sent • Be lodged with the City inclusive of any applicable fee.

Processing time frames The FOI Act provides a 45 day time frame from the date a valid application is received to the City handing down its Notice of Decision. The City aims to provide access to documents within the shortest possible time. If required, the City will negotiate an extension to the 45 day limit with the applicant should the application be unusually large or require consultation with a significant number of third parties. Fees Fees and charges (set under the FOI Regulations) apply and can be viewed on the City’s website.

Funding and grants

Cultural Development Fund The City supports community groups and organisations to host their local events and art projects by providing grants, sponsorship, assistance, promotion and value-in-kind services. Qualifying not-for-profit organisations can apply for grants of up to $20,000 through the Cultural Development Fund, and commercial organisations can submit sponsorship proposals for events or arts projects that have a significant community benefit.

36  Customer Contact Centre (08) 9205 8555

Heritage Grants The City of Stirling has a strong focus on the promotion and protection of the City’s built heritage and recognises that our heritage buildings form an essential part of our community. The City has run a Heritage Grants programme since 2015 which offers financial support for owners wanting to enhance buildings included on the City’s Heritage List. KidSport Children aged 5 to 18 years whose parent/guardian holds a valid Health Care Card or Pension Concession Card are eligible to apply for financial assistance to contribute towards club fees to allow them to participate in community sport and recreation. Application forms are available on the City’s website. Living Green Program The Living Green Program encourages residents and schools to continue the journey towards more sustainable lifestyles. The program offers a range of incentives, rebates and workshops to help green the City, use less water and energy and reduce waste. Visit the City’s website to learn more or contact the Customer Contact Centre. G Graffiti Graffiti, located on City of Stirling assets or commercial and residential property walls and fences, which is visible from and abuts a road reserve, right of way and/ or public open space can be reported via the online Graffiti Report Form on the City’s website or by contacting the Customer Contact Centre. Graffiti located on non-City of Stirling assets should be reported directly to the authority responsible for the asset, for example Telstra, NBN, Main Roads and Western Power, who will arrange removal. A list of organisations and the contact details are available on the City’s website. Alternatively the WA State Graffiti Taskforce website www.goodbyegraffiti.wa.gov.au can also assist the community with graffiti removal and prevention advice.

www.stirling.wa.gov.au 37

Visit Mount Flora Museum and discover the rich and diverse history of the City of Stirling. Explore the history through photographs, displays, artefacts and stories. V sit Mount Flora Museum an discover the rich and diverse history of the City of St rling. Explore the history through ph tographs, displays, artefacts and stories.

38  Customer Contact Centre (08) 9205 8555

H Hamersley Public Golf Course 102 Marmion Avenue, Karrinyup WA 6018 The Hamersley Public Golf Course is an 18-hole golf course and includes an eight bay driving range, pro shop and tavern. For more information about the golf course or to make a booking, please visit the pro shop or contact the Golf Team on (08) 9447 7137. For queries regarding the tavern and function bookings please contact the Gleneagles Tavern on (08) 9447 7688. Heritage listed properties The City has a statutory responsibility to establish and maintain a Heritage List which identifies places within the City which are of cultural heritage significance and are worthy of protection. The City’s Heritage List can be found on the City’s website. These properties are protected by special heritage protection rules in the City’s Planning Scheme. The City is required to review this list periodically, with a review being undertaken in late 2018/early 2019. Heritage protection areas There are three heritage protection areas within the City: Inglewood, Mount Lawley and Menora. The key objective of these areas is to ensure the conservation and retention of buildings built before 1960. Some buildings in the area are also included on the State Register of Heritage Places. Extensions to existing buildings or new buildings, where they occur, should be designed to fit into the existing streetscape, and be designed in a similar style, scale and proportions as the existing heritage buildings. The City carefully considers development applications for changes to buildings in the heritage protection areas, and proposals are assessed against guidelines adopted by Council to protect the character of these areas. These guidelines can be downloaded from the City’s website or can be obtained by phoning the Customer Contact Centre. Heritage

www.stirling.wa.gov.au 39

Heritage management strategy The City’s Heritage Management Strategy was adopted on 8 November 2016. The Heritage Management Strategy has been prepared in order to provide guidance on how the City will further enhance its approach to heritage management. The Strategy provides a clear and concise commitment and approach to the management of heritage assets. For more information, please visit the City’s website

Home support and personal care Please refer to Stirling Community Care on page 62.

40  Customer Contact Centre (08) 9205 8555

I –Q

www.stirling.wa.gov.au 41

I Injured wildlife

Injured wildlife should be taken to a local vet who will treat the animal free of charge. Treated animals are then retained by the vet for 24 hours before being released to a private wildlife care organisation that specialises in post-treatment care and rehabilitation of injured wildlife. Injured wildlife may also be taken to the following wildlife care organisations; however they will not collect the injured animals: Native Animal Rescue: (08) 9249 3434 Malubillai Wildlife Carers Network: 0412 609 104 For general enquiries, please call the WildCare Helpline on (08) 9474 9055. The City’s Natural Areas and Conservation team will rescue injured wildlife from City parks and reserves and other managed properties within the City of Stirling. For more information contact the City Customer Contact Centre.

42  Customer Contact Centre (08) 9205 8555

J Justice of the Peace The City provides a Justice of the Peace (JP) service at: Administration Centre

25 Cedric Street, Stirling WA 6021 Monday – Friday 11.00am – 2.00pm Stirling Libraries – Mirrabooka 21 Sudbury Road, Mirrabooka WA 6061

Saturday 9.00am – 11.30am Stirling Libraries – Karrinyup Davenport Street, Karrinyup WA 6018 Sunday 2.30pm – 4.30pm. A JP can witness official documents, administer an oath or affirmation and take an affidavit. Visitors to the JP are required to provide a copy of each document which needs to be witnessed.  The JP will sign a maximum of 15 copies of documents at any one time. In the instance where a document requires a second signature, both witnesses must be present at the same time, and must be over 18 years of age. Documents requiring a second signature include: Enduring Power of Attorney, Enduring Power of Guardianship and Advanced Health Directive and Wills.  There are no fees associated with the JP service. Please note, the City of Stirling does not provide any photocopying services.

www.stirling.wa.gov.au 43

The City of Stirling is one of the most diverse local governments in Australia and is proud to have such a culturally rich community.

44  Customer Contact Centre (08) 9205 8555

L Leisure Centres The City of Stirling operates six sport and recreation centres, including three aquatic centres, gyms and sports facilities. Stirling Leisure Centres – Leisurepark – Balga Providing state-of-the-art facilities including a hydrotherapy pool and kids’ water-fun playground, lap pool, sports courts and a health and fitness centre providing full site access, flexible memberships including a free crèche. Programs on offer include a variable priced Learn to Swim program, kindy gym program, aqua-aerobics and group fitness classes. Corner of Princess Road and Camberwell Road, Balga WA 6061 Stirling Leisure Centres – Hamersley Providing a diverse range of sporting and leisure programs for all ages including a sports centre, activity centre, function centre and children’s centre, all with spaces for hire. Belvedere Road, Hamersley WA 6022 Phone: (08) 9205 7600 Email: hamersleycrc@stirling.wa.gov.au Stirling Leisure Centres – Terry Tyzack Aquatic Centre – Inglewood Offering extensive aquatic facilities including indoor and outdoor swimming pools with expansive green space, a state-of-the-art health fitness centre, over 90 group fitness classes per week with a dedicated free weights area and full site access, flexible memberships including a free crèche. Programs on offer include a variable priced Learn to Swim program, kindy gym program, aqua aerobics and function room available for hire. 62 Alexander Drive, Inglewood WA 6052 Phone: (08) 9205 7720 Email: ttacreception@stirling.wa.gov.au Phone: (08) 9205 7340 Crèche: (08) 9205 7347 Email: leisurepark@stirling.wa.gov.au

www.stirling.wa.gov.au 45

Stirling Leisure Centres – Karrinyup This centre has a main hall, meeting room and multipurpose room available for hire seven days a week. 2 Nerita Way, Karrinyup WA 6018 Phone: (08) 9205 8489 Stirling Leisure Centres – Herb Graham Recreation Centre – Mirrabooka Featuring eight sports courts (inside and outside), function and meeting rooms

for hire and the Mirrabooka Multicultural Centre. 38 Ashbury Crescent, Mirrabooka WA 6061 Phone: (08) 9205 7320 Email: herbgrahamcrc@stirling.wa.gov.au

Stirling Leisure Centres – Scarborough Located within the Scarborough Civic Centre, the leisure centre has a health & fitness centre, sports hall, kiosk, function rooms and suites for hire. There is also a range of senior and junior sports, group fitness and other activities available to cater for the community. 173 Gildercliffe Street, Scarborough WA 6019 Phone: (08) 9205 7490 Email: slcscarborough@stirling.wa.gov.au Stirling Leisure Centre – Scarborough Beach Pool – Scarborough Scarborough Beach Pool is much more than just a swimming pool. As an iconic new landmark situated in the heart of Scarborough, the facility is the perfect destination for visitors and locals alike. Located on the promenade at Scarborough Beach the facility overlooks the beautiful West Australian coast. A totally unique facility that is fully functional all year round, it has a range of activities and experiences to be had through both the summer and winter seasons. 171 The Esplanade, Scarborough WA 6019 Phone: (08) 9205 7560 Email: sbpreception@stirling.wa.gov.au

46  Customer Contact Centre (08) 9205 8555