City of Stirling Transport Asset Managment Plan
10
9
8
7
6
7.4
9.0
7.5
8.9
7.0
8.4
7.1
8.4
7.4
8.7
7.2
8.9
5
Score Score
4
3
2
1
0
2011/12
2012/13
2013/14
2014/15
2015/16
2016/17
Year
Performance
Importance
Min Performance Target
Figure 3.2 Customer survey – Provision and maintenance of pedestrian ways
10
9
8
7
6
7.0
8.7
7.0
8.5
6.7
7.9
6.8
8.0
6.9
8.2
6.9
8.3
5
4
3
2
1
0
2011/12
2012/13
2013/14
2014/15
2015/16
2016/17
Year
Performance
Importance
Min Performance Target
Figure 3.3 Customer survey – Provision and maintenance of cycle ways
The City uses this information in developing the Corporate Business Plan and in allocation of resources in the budget to highlight many of the issues, and close the gap between importance and performance rating by the customers.
Transport Asset Management Plan 2018 – 2028 | 21
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