City of Stirling Transport Asset Managment Plan

10

9

8

7

6

7.4

9.0

7.5

8.9

7.0

8.4

7.1

8.4

7.4

8.7

7.2

8.9

5

Score Score

4

3

2

1

0

2011/12

2012/13

2013/14

2014/15

2015/16

2016/17

Year

Performance

Importance

Min Performance Target

Figure 3.2 Customer survey – Provision and maintenance of pedestrian ways

10

9

8

7

6

7.0

8.7

7.0

8.5

6.7

7.9

6.8

8.0

6.9

8.2

6.9

8.3

5

4

3

2

1

0

2011/12

2012/13

2013/14

2014/15

2015/16

2016/17

Year

Performance

Importance

Min Performance Target

Figure 3.3 Customer survey – Provision and maintenance of cycle ways

The City uses this information in developing the Corporate Business Plan and in allocation of resources in the budget to highlight many of the issues, and close the gap between importance and performance rating by the customers.

Transport Asset Management Plan 2018 – 2028 | 21

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