City of Stirling Transport Asset Managment Plan
The City’s current service levels are detailed as follows:
Key performance measure
Performance measurement process
Level of service
Performance target
Current performance
Community levels of service
Quality and function
7.6 average perceived performance on Provision of Roads 7.2 average perceived performance on provision of pathways 6.9 average perceived performance on provision of cycle ways
7.0 average perceived performance on provision of roads 7.0 average perceived performance on provision of pathways 7.0 average perceived performance on provision of cycle ways In alignment with corporate KPI >80% of all requests adequately responded to within target for asset and request type
Transport assets meet community needs
City of Stirling’s annual customer research in provision of roads and provision of pedestrian ways
Responsiveness
>80%
Response time to customer requests
Time taken to close road and pathways related requests
Safety
<24
12
Number of injuries and
Transport assets are safe to residents and users
damage claims attributable to transport assets condition
Technical levels of service
Quality
Condition of road network known
Condition survey Whole-of-network
Entire survey completed once every five years Survey due 2018
survey completed once every 5 years
Quality
Pathways: 0.01%. Roads: 4.48%
Assets renewed before the end of their useful life
Condition of road seal surface
Percentage of assets outside intervention level is less than 5% of total length
Function
All gifted assets meet construction specifications
All gifted assets meet construction specifications
Minimum widths as part of design and construction specifications Value of maintenance undertaken as a percentage of asset value
Adequate road and pathway widths for traffic demands Maintain assets by preventative maintenance Traffic management and Blackspot program to improve high-risk areas
Cost effectiveness
Roads <0.2% of value Pathways <2% of value
Roads 0.002% Paths 1.3%
Safety
Treatments completed
>10 projects per year
13 in 2017/18 FY
Table 3.2 Current levels of service
24
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