City of Stirling Transport Asset Managment Plan

1.4 Measuring our performance

1.5 The next steps The City of Stirling is committed to service quality and continuous improvement. Sustainability and road safety are recognised as two significant issues and the City acknowledges the vital role it plays in ensuring and promoting sustainable development while providing a safe environment for all users. This asset management plan recommends the following actions to be undertaken to improve the current provision of transport services: • Implement and update Transport Business Process Manual • Improve performance measuring and monitoring between works performed and individual assets.

Safety Transport assets are regularly

Quality Transport assets will be maintained in a usable condition. Defects found or reported that are outside our service

inspected. Defects are prioritised and scheduled for repairs to ensure the assets are safe. The main consequences of the failure to deliver the desired outcomes are: • Increased maintenance and operational costs • Increased litigation • Unsatisfactory service levels and standards • Increased resident complaints • Negative effect on the City’s public image • Compromised corporate and operational objectives.

standard will be repaired. The City has developed

maintenance response service levels and performance indicator targets are monitored. Function An appropriate transport network will continue to be maintained in partnership with other levels of government and stakeholders to meet all statutory requirements and guidelines in relation to safe and efficient vehicular, bicycle and pedestrian travel. Transport asset attributes will be maintained at a safe level while ensuring key functional objectives are met: • Transport assets must be fully operational • Assets must meet service levels and standards.

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